1. Q: What types of cables do you offer?
A:We offer Power Cable, including medium voltage power cables, medium voltage power cables, high voltage power cables, Control cables, fireproof cables, various special cables such as airport cables, transportation cables, marine cables, and various customized products required by customers .
2. Q: Are your cables compliant with industry standards?
A:Yes, all our cables meet international standards like SAA, EAC, TUV, UL, CE. We can produce products that fully meet these standards.3. Q: How can I place an order?
A:Order through our website or contact our sales team for bulk orders.
4. Q: What is your lead time for delivery?
A: Standard delivery is 3-5 business days. Bulk orders may vary.
5. Q: Do you offer customization services?
A: Yes, we customize cables for specific project needs.
6. Q: What payment methods do you accept?
A:We accept credit/debit cards, bank transfers, and PayPal.
7. Q: What is your return policy? 30-day return policy for unused products.
A:Defective items must be reported within 7 days.
8. Q: How can I track my order? .
A:Use the tracking number in your shipping confirmation email.
9. Q: Do you offer technical support?
A:Yes, contact us via phone, email, or live chat.
10. Q: Are your cables suitable for outdoor use?
A:Yes, we offer weather-resistant and UV-resistant cables.
11. Q: Can I get a sample before placing a large order?
A:Yes, contact our sales team for samples.
12. Q: How do I contact customer service?
A:E mail us
13. Q: Do you ship internationally?
A:Yes, contact us for shipping details.
14.Q: How do I request a quote for bulk orders?
A:Fill out the quote form on our website or contact our sales team.
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